The Asthma Society are currently recruiting a Patient Services Administrator

13 Apr 2021

Title: Patient Services Administrator (previously Health Promotion Administrator)

Reports to: Patient Services Officer/Patient Services Manager

Location: Office based, candidate will work between the head office in Dublin and from home initially, as required by Government COVID-19 guidance (laptop and phone will be supplied). Thereafter, the position will be Dublin based.

Hours: Full Time, occasional flexibility may be required

Salary: Available upon request.

Closing date: Monday 26th April @ 12noon.

The Asthma Society is hiring a Health Promotion Administrator to assist the Society in implementing its key health promotion programmes, which are a key pillar of our activity designed to support and assist the 380,000 patients with asthma in Ireland (and their families).

This position reports to the Patient Services Officer/Patient Services Manager of the Asthma Society, or any other staff member as designated by the CEO, which may include other members of the team. The purpose of the position is to organise, deliver and administer the Society’s patient services or health promotion activities, as assigned, with duties as follows:

Adviceline:

Assist with preparation for Learning Team Meetings
Operations and reporting on Adviceline calls, emails, queries and information requests

Asthma in the Pharmacy (or related programmes, following lifting of COVID-19 restrictions):

Coordinating locations and staffing of external nursing team for pharmacy days
Issuing pharmacy letters and nurse packs
Upload of consultation data following events, to meet Asthma Society GDPR guidelines

Schools:

Organisation of school resource packs
Coordination of nurse talks for schools
Responding to queries

Community/ other events:

Coordination of nurse talks for clubs, libraries, etc.
Attend health fairs/ info stands/conferences, representing the society and briefing members of the public on our services

Other Health Promotion Work:

The candidate may, from time to time, be asked to assist in patient services programmes or health promotion campaigns or events
Administrative duties in relation to possible new patient services or health promotion projects

Any other related duties, as requested by the Asthma Society management team

Key Skills:

Interest in health promotion – would potentially suit graduate with qualification in health promotion
Excellent administration skills – three years’ experience in an administrative role desirable
Experience of Microsoft Office packages
Personable phone manner
Commitment to working with others to deliver projects on deadline

Location:

The role will be located at the offices of the Asthma Society on Amiens Street, Dublin 1

Terms:

This is a permanent role with the Asthma Society. Salary is dependent upon experience.

Other Requirements:

Full driving license with access to a vehicle – desirable.
Occasional requirement to work an evening or weekend, with time off in lieu for such arrangements.

How to apply

If you are interested in applying for this position, please email your curriculum vitae and cover letter to hr@asthma.ie by 5.00 p.m. on Monday 26th April 2021.

The Asthma Society of Ireland is an equal opportunities employer.