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Health Promotion Officer

Reports to: Health Promotion Snr Officer & HP Manager

Location: Based in Dublin, candidate will work from home initially, as required by Government coronavirus guidance (laptop will be supplied)

Hours: Full Time (37 hours/ week) flexibility required Duration Three Month Fixed Term Contract (Salary Pro Rata) Date: 8th April 2020

Salary: €28k - €35k (pro rata)]

Due to unprecedented demand with coronavirus, the Asthma Society of Ireland is looking for someone to join their team in the Health Promotions Department for a 3 month contract working on our Asthma & COPD Adviceline service.

The successful preferred candidate would have a health promotions background (however this is not essential) and be proficient in all Microsoft packages and Social Media.  An excellent phone manner and ability to connect and empathise with patients is essential. A working knowledge of CRM Salesforce would be a distinct advantage. 

There will be two interviews via zoom and the person should be available for an immediate start.

The post will be dependent on two satisfactory reference checks.

Please send a copy of your most up to date Curriculum Vitae and cover letter outlining why you believe you are the right candidate for this role.  These should be sent to Deirdre.Lennon@asthma.ie marked Confidential - HP Officer in the subject line.

Closing Date is 17th April – early applications welcome - with first round interviews to take place 21st April 2020 and final rounds 23rd April 2020.  Start date will be 27th April 2020.

Job Description

While the Health Promotions work undertaken by the Society is broad, for the duration of this three month contract, it is envisioned that the person would be working exclusively on the Adviceline service, across telephone, email and Facebook messenger.

Development, improvement and delivery of innovative health promotion projects that will help fulfil the mission of the Asthma Society. Development of key relationships with relevant partners to build capacity and mobilise target groups around asthma management.

Strategic Goals

  • To develop, coordinate and drive the key vision of the Health Promotion within the Asthma Society.
  • Develop, coordinate and deliver a range of health promotion programmes for specific settings and target groups as necessary (e.g. children, parents, teenagers, socially excluded groups, schools, workplaces etc.).
  • Develop a range of health promotion projects/programmes aimed at selected target groups to improve asthma management and their health outcomes.
  • To critically analyse the merit of projects using reporting systems such as Salesforce
  • Work in partnership with community based organisations and relevant agencies to develop and deliver a range of evidence informed programmes, resources and materials to respond to the specific needs of the target groups.
  • Identify and develop appropriate channels for distributing health promotion information in collaboration with the communications team.
  • Assist in the development and use of quality standards, monitoring and evaluation methods for health promotion projects.
  • Work to build the sustainability of projects which have demonstrated impact and delivered key outcomes.

Operational Activities

  • Adviceline: Contact HP nurses to check their upcoming availability for the next month. Set up in Salesforce
  • Adviceline calls: Set up callers for an Adviceline call, creates profiles if new to system complete necessary documentation.
  • Nurse Email: Review & respond to the email box.  Set up the nurse queries on Salesforce, add an appointment to the calendar, log in to the nurses account, copy and paste the query, after the nurse responds, compile the nurse’s response into the email and sign off as the ‘Adviceline Team’ .
  • Facebook Queries – respond to FB queries and set up nurse appointments and respond back.
  • Other Duties: As assigned

Beating Breathlessness Programme Coordinator Vacancy

09 Mar 2020

Title:Beating Breathlessness Programme Coordinator
Reports to: CEO
Location: Based in Asthma Society Headquarters in Dublin, with an option to work from home one day a week
Hours: Part-Time (18.5 hours/ week)
Date: 25/03/2020
Salary: Salary will be at Clinical Nurse Manager level 1, pro-rata
Contract duration: Initial contract is for six months, with a view to extension of contract as soon as funding is approved by Slaintecare following successful implementation of initial project plans.

 

The Programme Coordinator role will be to design, develop, launch and operationally manage the nurse led Asthma Society Slaintecare programme: Beating Breathlessness

The function of the Beating Breathlessness programme is to provide easily accessible support, education and information to people with asthma or COPD to help them better understand and manage their condition. The nurse led “Beating Breathlessness” project involves a two-pronged approach to asthma and COPD education and self-management:

The ASI WhatsApp Asthma & COPD Patient Programme.
The ASI Patient Asthma & COPD Prescription Self-Management Programme.

The Programme Coordinator will be a motivated self-starter, with a minimum of two years previous experience in the development of patient self-management programmes.

Overall objectives of Beating Breathlessness

•             To provide an easily accessible support, education and information to people with asthma or COPD to help them to better understand and manage their condition.

•             To provide advice and guidance on a different channel, reaching and supporting a younger cohort of patients and family members of COPD patients.

•             To empower people to engage better with healthcare professionals and healthcare services.

•             To sign-post (and provide) people with appropriate services, resources and materials.

•             To encourage people to look after their general health and well-being by encouraging smoking cessation, physical activity and promoting vaccinations.

•             To provide information and resources to members on an on-going basis through the ASI’s member network.

•             To reduce asthma deaths in Ireland.

Planned Beating Breathlessness Outcomes

•             People with asthma and COPD have a better understanding of their own asthma/COPD control and when they need to take action.

•             People with asthma and COPD understand their own individual triggers better and have better

•             People with asthma or COPD are empowered to better manage their condition through increased awareness of asthma or COPD management.

•             Improved understanding of medications and when to use them (i.e. difference between controller and reliever).

•             Improved knowledge of what to do in the case of an exacerbation - recognising the symptoms and the 5 Step Rule.

•             Improved confidence to engage with the health system, how to access and navigate it.

•             Decreased anxiety and improved confidence in effectively managing their condition.

•             Improved awareness of vaccinations in the management of asthma or COPD.

•             Increased development and rollout of asthma or COPD self-management plans, in collaboration with their GP or asthma nurse.

•             Increased take-up of the HSE’s Quit service.

 

Essential Requirements

Third level qualification in a healthcare field, such as health promotion, general nursing, community healthcare, with a strong knowledge and experience in project management.
A professional qualification and previous experience in people management.
A proven track record of creating and implementing patient focused programmes.
Previous experience of working within the HSE, private sector healthcare and/or Not for Profit is expected.
Experience in management of budgets and spend investment.
Computer Literate and an awareness of social media platforms and their functionality.

 

Desirable

A knowledge of implementing patient self-management theories and methods – such as the Stanford Self-Management Programme.

The Programme Coordinator will:

Generate, lead and coordinate the nurse led Beating Breathlessness programmes, including any nurse management, as appropriate. This will include overall responsibility for both Slaintecare Beating Breathlessness projects, as above.
Work closely with the Asthma Society’s Communications team and the Beating Breathlessness Working Group (patients and healthcare professionals) to ensure that all videos/graphics and key messaging is appropriate to meet patient needs.
Drive the growth and delivery of the service through patient and Health Care Provider engagement methodologies and engagement.
Communicate programme insights and recommend, growth improvements and/or solutions.
Ensure the asthma and COPD advice given to service users is evidence based and delivered in a professional ethical manner, in accordance with the NMBI code of conduct.
Ensure that the asthma and COPD advice given to service users is approved by the Medical Advisory Group of the Asthma Society, as clinical governance leaders.
Provide end to end project and programme management for all service users to include diversity and inclusion initiatives.
Contribute to the success of other team member initiatives.
Work closely with the Beating Breathlessness nurse to ensure the service delivery is efficient and meets patient needs.
Work with external information technology providers to ensure the services run on time and on budget.
Provide the ASI and POBAL with insights and reporting through analytics using the CRM reporting strategy and other relevant supporting determinants.
Manage and use the CRM Salesforce and WhatsApp, for reporting and data management.
Engage with Slaintecare funding recipients from other similar external organisations to share learnings and build mutually beneficial networks.
Present on behalf of and represent the Asthma Society from time to time on the Beating Breathlessness project, as required.

To apply for this role, send an email and cover letter to hr@asthmasociety.ie, with Programme Co-ordinator in the subject line by 25th March 2020.

 

 

  

 


Beating Breathlessness Respiratory Nurse

Title: Beating Breathlessness Respiratory Nurse

Reports to: Slaintecare Beating Breathlessness Programme Co-ordinator

Location: Based in Asthma Society Headquarters in Dublin, with an option to work from home one day a week

Hours: Full-time (37 hours/ week)

Closing Date: 25/03/2020

Contract duration: Initial contract is for six months, with a view to extension of contract as soon as funding is approved by Slaintecare following successful implementation of initial project plans.

The Respiratory Nurse role will be to deliver the nurse led Asthma Society Slaintecare programme: Beating Breathlessness

The function of the Beating Breathlessness programme is to provide easily accessible support, education and information to people with asthma or COPD to help them better understand and manage their condition. The respiratory nurse-led “Beating Breathlessness” project involves a two-pronged approach to asthma and COPD education and self-management:

The ASI WhatsApp Asthma & COPD Patient Programme.
The ASI Patient Asthma & COPD Prescription Self-Management Programme.

The Respiratory Nurse will be a motivated self-starter, with a qualification in respiratory nursing.

 

The Respiratory Nurse will provide educational and signposting information to users of our WhatsApp Programme and users of our E-Patient Prescription Self-Management Service.

 

This service is provided to adults over 18. You will be required to respond to all enquiries in a timely manner within 24 hours, Mon to Friday and according to the operational guideline / policies of the ASI and adhering to the NMBI Nurse Code of Conduct, to ensure the highest standards of nursing are being maintained and professional responsibilities in caring for patients are implemented in a safe, ethical and effective way. It is the responsibility of the nurse to familiarise themselves with the NMBI Nursing Code of Conduct. The nurse must be on the current NMBI live register. The nurse will operate within their scope of practice and will have evidence of CPD continuing education.

 

Overall objectives of Beating Breathlessness

•             To provide an easily accessible support, education and information to people with asthma or COPD to help them to better understand and manage their condition.

•             To provide advice and guidance on a different channel, reaching and supporting a younger cohort of patients and family members of COPD patients.

•             To empower people to engage better with healthcare professionals and healthcare services.

•             To sign-post (and provide) people with appropriate services, resources and materials.

•             To encourage people to look after their general health and well-being by encouraging smoking cessation, physical activity and promoting vaccinations.

•             To provide information and resources to members on an on-going basis through the ASI’s member network.

•             To reduce asthma deaths in Ireland.

Planned Beating Breathlessness Outcomes

•             People with asthma and COPD have a better understanding of their own asthma/COPD control and when they need to take action.

•             People with asthma and COPD understand their own individual triggers better and have better

•             People with asthma or COPD are empowered to better manage their condition through increased awareness of asthma or COPD management.

•             Improved understanding of medications and when to use them (i.e. difference between controller and reliever).

•             Improved knowledge of what to do in the case of an exacerbation - recognising the symptoms and the 5 Step Rule.

•             Improved confidence to engage with the health system, how to access and navigate it.

•             Decreased anxiety and improved confidence in effectively managing their condition.

•             Improved awareness of vaccinations in the management of asthma or COPD.

•             Increased development and rollout of asthma or COPD self-management plans, in collaboration with their GP or asthma nurse.

•             Increased take-up of the HSE’s Quit service.

 

Essential Requirements

 

Registered General Nurse with a minimum of two year- experience in clinical respiratory nursing, also with a post graduate qualification in Respiratory Nursing.
Must be on the NMBI live register.
Computer literate and familiar with CRM reporting systems.
Experience and interest in working on patient self-management programmes – such as Stanford.
Excellent presentation and interpersonal skills.
An active interest in creating a strong patient relationship using digital and messaging as key intervention tools – additional training will be provided on this
Comfortable with working within a multidisciplinary team.
A motivated self-starter comfortable with decision making and seeing opportunities to drive and grow the service.

 

The Respiratory Nurse will:

 

To be proficient and expert in the areas of Asthma and COPD management.
To operate and advice on content and implementation of the WhatsApp Patient Programme and the E-Patient Self-Management programme.
To report all patient consultations on Salesforce CRM for respiratory clients following the Asthma Society’s operational policies and procedures, including call framework and quality assurance metrics.
To respond to queries in a supportive and timely manner, ensuring caller dignity and privacy are respected.
Adhere to all ASI data protection protocols.

 

To ensure the information provided to callers is from clinical based sources, in line Asthma Society and with NMBI guidelines.
To recommend additional Asthma Society and HSE services and products such as Adviceline, Asthma in the Pharmacy Days, our website, educational booklets, devices, HSE Quit programme, COPD Support Ireland patient groups, etc.
To maintain a knowledge base on developments in asthma and COPD care and keep informed regarding Asthma Society campaigns, events and activities.
To provide updates to the Health Promotion team at Learning Team Meetings including feedback on call sessions, identifying calls for evaluation, follow up actions to be taken by the administration team and availability going forward.
To triage patients and escalate medical intervention in an expedient professional manner when required.

 

To apply for this role, send an email and cover letter to hr@asthmasociety.ie, with Respiratory Nurse in the subject line by 25th March 2020.